Samsung Experience Store - M/S Mobile Expertise - Prasad Circle

I had an excellent overall experience at Samsung Smart Café (Mobile Expertise) and would like to share my appreciation. I recently purchased multiple premium Samsung products here — Galaxy Z Fold 7, Watch Ultra 2025, Book 5 Pro 360, Buds 3 Pro, and accessories — and the entire buying journey was smooth and satisfying. I have a past relationship with this store as a customer and have also been a loyal customer of the Samsung Smart Café chain, and this outlet continues to maintain the high standards I expect. That consistency is the reason I confidently return for major purchases. Special thanks to Owner Mr. Rohit Lokhande for personally ensuring a transparent and trustworthy purchase experience. His product knowledge and customer-first approach stand out. I also sincerely appreciate the friendly and supportive staff members Amit Gajjar and Lakhan Pardeshi — they were patient, approachable, and explained features and setup details thoroughly without any sales pressure. From product demonstration to billing and setup guidance, everything was handled professionally. Premium devices deserve premium service — and this store delivers exactly that. Highly recommended for anyone planning to buy Samsung flagship devices and accessories. I will definitely continue purchasing from here in the future.

I had a great experience at the Samsung store thanks to Amit. He was extremely patient, knowledgeable, and helpful in resolving my phone’s contact syncing issue. He explained everything clearly and made sure all my contacts were properly synced before I left. Excellent service—thank you, Amit!