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Samsung SmartCafé (Karuna Management Services Pvt Ltd)

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About Samsung SmartCafé (Karuna Management Services Pvt Ltd)

Samsung Experience Store is a playground where you come to play, learn and find solutions. Here you can meet our latest line up and learn how they can make your everyday life more fun and creative. Find out more about what we offer at Samsung Experience Stores and plan your visit today.
Address - No 33, Quest Mall, Beck Bagan Row, Kolkata, West Bengal - 700017.

Ratings & Reviews

  • Debranjan “Unexpressed” Chakraborty

    Sometimes I feel there should be rating 6 out of 5 stars! What they have done for me cannot be justified by giving a 5 out of 5 starts! Firstly, I would request everyone to do through research before buying your phone or any product. I call “YouTube” as “Source of Free Knowledge Institution” – So do ample amount of research before you buy. I did my research as well and I came to the conclusion that I will gift my মা a Samsung Galaxy S21 Plus, 8 GB 256 GB Phantom Violet version on her birthday. So, I had a clear idea of what I exactly wanted. But I was in a different location. Far far away from Calcutta – The City of Joy. Thus, it was going to be tough. Plus it’s a surprise, plus I don’t want my parents to pay and the list goes on. When I contacted “Samsung SmartCafé (Karuna Management Services Pvt Ltd)” I coordinated with Mr. Abhijit Sreemani and he and all the employees of the shop was extremely polite, professional and was super kind. Not only the had the product which I wanted, they delivered it and surprised my মা with a “Surprise Birthday Cake!” and singing "Happy Birthday to you!" I guess this is what called “above and beyond or exceeding expectations” (a term we often hear at the corporate meetings) Abhijit and Team knew that it was my mother’s birthday that day and I am gifting this phone to her and gave him a brief background as well that my mother was using a second hand phone named Redmi Y2, ensure she does not knows the price (otherwise she might refuse to take it etc. etc.) But I never told them to arrange for anything. They even surprised me by doing that! And that’s why I stated in the beginning, I wish there was an option to rate “6 out 5 starts” as this shop, the team truly deserve it. Everything went “Picture Perfect” I will be forever grateful to Mr. Abhijit Sreemani and his team for this. Couldn’t have been better. Once I go back to Calcutta, I will surely pop-in at the store and say “hi”. ধন্যবাদ দাদা। সবাই ভালো থাকবেন। ব্যাস এইটুকুই!

  • Arindam Mukherjee

    Excellent price and product range. Technically skilled workers. Price is at per with Khosla and Great Eastern. Cash, Credit/Debit Card and Bajaj Finance EMI with Zero Cash Down facility available. According to your budget they will guide you for optimal scheme. Gift wrapping facility available. For Bajaj Finance facility carry your linked phone (Several OTP will come), Aadhhar Card and Debit Card. No need to carry Blank Cheque. If you go for Zero Finance then Card is also not needed. EMI Processing takes approx 1 hr. time. You will also get 5% cash back which will be adjusted from your EMI. Store is located on 3rd Floor of Quest Mall. Before delivery they will update your phone free of cost. Headphones, microphones, Phone Case etc. available. If you purchase anything from these original stores you will be automatically become a member of Samsung Smart Club and will earn 0.25% of your purchase value as points. You can then redeem this point within one year from the date of purchase. 100% reliable and transparent if you plan to purchase a Samsung set.

Business Hours

  • Mon 11:00 AM - 10:00 PM
  • Tue 11:00 AM - 10:00 PM
  • Wed 11:00 AM - 10:00 PM
  • Thu 11:00 AM - 10:00 PM
  • Fri 11:00 AM - 10:00 PM
  • Sat 11:00 AM - 10:00 PM
  • Sun 11:00 AM - 10:00 PM

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Plus Code Of Samsung SmartCafé

Parking Options

  • Free parking on site

Payment Method

  • Cash
  • Cheque
  • Master Card
  • Debit Card
  • Visa
  • Online Payment

Nearby Samsung SmartCafé


Categories & Tags


Mobile Phone Shop Mobile Phone Accessory Shop Mobile Phone Repair Shop Phone Repair Service Electronics Retail And Repair Shop


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